If your order has not yet been processed and shipped, we can try to cancel your order and refund your full payment for you - please contact us directly and we will be happy to help you.
Unfortunately, if your order has already left our Warehouse, we are unable to cancel and refund at that point.
On receipt of your order, you are more than welcome to return your item (please contact us first for the correct Return Address and Details) for a full refund.